Who we are

In this privacy policy references to we, us and our are to Network Rail Ltd. References to our Website or the Website are to final live domain.

What information we collect and how

The information we collect via the Website may include:

• Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc
• In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
• Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited payment bureau payment gateway name.
• Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
• Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Cookie policy

Network Rail Ltd makes use of internet browser cookies, which we use to identify you for login purposes and Google analytics to analyse how users use our website. Cookies are small amounts of information which we store on your computer. These cookies are not used in any way for marketing or advertising purposes, and exist solely to improve the ease of use of this site. You may choose not to use cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However if you select this setting you may be unable to access certain parts of our site. For more information on cookies, please visit www.allaboutcookies.org. www.allaboutcookies.org.

We use Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics uses cookies to help analyse how users use our websites. The information generated by the cookies about your use of our websites and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. You may also stop the transmission of information generated by the cookies about your use of the website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on available here http://tools.google.com/dlpage/gaoptout.